Returns for exchanges are accepted. Just contact me within 3 days of delivery and ship items back to me within 7 days of delivery.
We guarantee the quality of our work, so if you have any issues with your order, contact us. We want you to be happy with your purchase, so we offer exchange for items that are sent back in their original condition. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Initial shipping charges are not refundable. Items must be returned in their original condition to be accepted for an exchange. Be sure to package the jewelry protectively (as it was shipped to you) to avoid damage and INSURE the package for the purchase price to cover your costs. Tracking is optional, but highly recommended as we have no control over packages while in the shipping system. Be sure to check all measurements in the descriptions. Read the item descriptions and these shop policies carefully. Contact us with any and all questions before purchase. Through the purchase of any item on this site you are acknowledging that you have read and accept all Peacebird Studio policies.